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They have a great service

Oh my goodness where to begin… I’ve had a Storage unit with them since I was 18 —(I’m 25 now) and I’ve ALWAYS loved the staff and the pricing. So much in fact I would drive and an hour + through Austin traffic for them. But who I really want to highlight is Nick the manager. There was a point in time when my ex had control of my money (story for another time, I was around 23 and dumb) and it was so hard for me to pay on time and I explained the situation to Nick begging him not to get rid of my belongings and he really listened and understood the situation and was very helpful during that time by allowing me to pay a couple days late and I will ALWAYS appreciate that from him. The entire staff was really patient with me which made me feel heard as a customer. When Nick says communication is key, he means it. I’ve recently moved out 🙁 but I will always remember that. Which is why I recommend them to everyone I know!

I love Storage town I’ve been with them since 2021 and it’s been great. Thanks again ❤️

Nick and his staff are very friendly and helpful, would definitely recommend to friends and family!

Been having the storage for a while , love their patience with me zclean area Nice customer service

Nick and his staff at Storage Town are always very professional and courteous. Five Stars. - A.C.

spoke with meghan great customer service.

Great storage place. I have had them for several years with no issues and the units are affordable.

Have been here over 10 years! Always clean, always easily accessible.

Nicholas was amazing! Highly recommend

I have used Storage Town USA before which is why I came back and currently with them. Prices compared to others is great. The staff is very helpful and friendly. I love the text message reminders!

Best customer service. I have kept an extra storage unit here for years. The managers are always helpful and kind.

The staff is wonderful and kind. I’ve been storing my things here for over 5 years and have never had any problems whatsoever and I am very happy with their service. I highly recommend Store Town USA.

I’ve rented storage rooms at this location 2 times so far and I’ve always had such a great experience. Great customer service and fair prices!

Ive used storage town usa since 2017. They are wonderful to work with. The storage units are secure and well maintained. The customer service is personable and top notch.

I have had storage units on and off for last 6 years and staff are all very helpful and friendly. I would recommend them as a great place to rent a storage or truck from

Fantastic experience! The team was friendly, knowledgeable, and went above and beyond to help. I highly recommend this place for all your storage needs!

good job!!!

Always super helpful whenever possible. Nick is a Super sweet manager . 🙂

Booking a u-haul here was quick and painless! Staff was friendly and helped hook-up the trailer.

I had a fantastic experience with Storage Town USA in Austin, Texas. The staff, especially Keaonna, Logan at the front desk, were incredibly friendly, helpful, and just all-around nice people. Their excellent service made helped me to be stress-free I highly recommend Storage Town USA for their outstanding customer service and top-notch facility! Five stars all the way!

Prices are reasonable and you get to use your own lock...

The staff were friendly, and extremely responsive. They helped curate us into a correct purchase after we made a reservation with some mistakes. These folks prioritize customers and their interactions, and will definitely help find remedy or solutions for any problems you might have along the way.

We were in the area helping our daughter move and made a last minute decision to rent a trailer instead of making multiple trips. This was the closest Uhaul and we lucked out! They went out of their way to make sure we had everything we needed to get the job done. They were friendly and answered a lot of questions. Drop off was simple- even after hours. I would highly recommend this site for renting trailers.

Great place to store stuff. The manager has a great personality and is aways will to answer any questions I have.

Returned a uhaul truck here. Employee was very friendly and processed the return quickly. Good service!

I was in a real pickle with having to leave an Apartment immediately due to what Inspectors said were life threatening conditions and had what I could salvage of a 2 Bdrm put in a friends shed and suddenly her situation meant I had to get a Storage immediately and as I went to look for one noticed fraud happening on my Account and had $13 Dollars to spare if only Storage Town USA would just take my money now and when I can get there by bus we could settle on a Unit. They did it very quickly and not a gripe at all. Showed me an available Unit and I slammed my lock on it and its a done deal. After chatting with the staff some they know what its like to be in a bind so have empathy for others when on the razors edge. Had they delayed or did not help me with what I asked all my things right now would be in a field and picked over leaving me just my Dog. I am grateful for these folks and am fortunate to have a Storage Unit so I can still think about making Music again when the dust settles.

Travis the manager its allways helpful

We are NUTS about this place! I said I would never do storage again, but this place made me change my mind. First of all Travis, the mgr. Is soooo cool and very accomodating. We had our stuff in one of those moving pods. I called like 4-5 places and NOBODY would let us park it there (just for the day while we moved our stuff out of it into the new storage) Not only did Storage Town make it easy to get our move done but the prices are hands down THE BEST IN TOWN!! Nobody elses prices were even close!! Our space is drive up, HUGE and clean. For us the location is a bit of a drive but TOTALLY WORTH IT. BEST STORAGE EXPERIENCE I HAVE EVER HAD!!! And Ive had more than my share

Great staff excellent service

Best storage place I've had! Travis is a stand up guy and feel my things are safe.

Great place to get storage. Travis helped me with my moving needs and I was also able to rent a UHaul cargo van to move my goods.

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